Revision Policy
Revisions are contingent on the package selected. Clients can
approach us for unlimited free amendments and we will revise
their design with no extra charges, given that the design and
concept remain intact. Revision turnaround time will be 48
hours.
Refund Policy
Adsyzygy refund policy is not applicable when:
You choose a discounted coupon
You choose a promo/special service package
You have approved the initial design concept
You have requested revisions
You have canceled the order due to non-related reasons in regard
to the Adsyzygy and its policies
You have not contacted Adsyzygy for more than 2 weeks since the
project initiated
You have violated Adsyzygy terms & conditions and privacy
policy
You have approached another service provider or freelancer for
the same project assigned to Adsyzygy
You have provided an incomplete project brief
You have demanded a change in the any concept
You have exceeded from the maximum time allowed to ‘request for
refund’ and make claims
You have other reasons such as change of mind, dispute with your
partners, or other similar reasons
You have approved the deliverables
You have accepted multiple revisions for any service
You have ordered a bundle service and dissatisfied with any
specific service, refund can only be claimed against that
specific service and ‘not’ the complete set of bundle services
You have failed to provide the initial design brief within 10
days of order placement
How to Claim Your Refund
To ensure that your refund request is processed effectively and
is approved, please make sure that you meet the following
requirements.
1. Specify your concern and claim your refund through any of the
following three modes:-
- i. Toll-free # (Number to be Entered)
- ii. Live Chat.
- iii. Email. (info@adsyzygy.com)
We will try to resolve your query and concern in light of our
revision policy immediately or else will email you a refund
request approval from our refund department. After the refund,
the rights to your design would be transferred to Adsyzygy and
you would not legally be allowed to display any version of the
design sent by the company.
1. Since the rights to design would now be transferred to
Adsyzygy, you concur that you will have no right (immediate or
circuitous) to use any reaction or other substance, work item or
media, nor will you have any ownership interest for or to the
same.
2. Working in a joint effort with the Government Copyright
Agencies Adsyzygy would share Copyright Acquisition data for the
refunded outlines that would confine the re-utilization of the
designs as original designs in the future.
If you have any questions or concerns about our Refund Policy,
please get in touch with us by clicking here
(info@adsyzygy.com).
All refund requests will be fulfilled as per the following
arrangement:
If request for refund is made before the Initial concept
delivery, you would be eligible for Full Refund (less 10%
service & processing fee).
If request for refund is made before the Initial concept
delivery, you would be eligible for Full Refund (less 10%
service & processing fee).
If request for refund is made between 48- 120 hours of the
initial design delivery, you would be eligible 33% refund (less
10% service & processing fee).
No refund request will be entertained after 120 hours of your
initial design delivery, however since we believe in 100%
customer satisfaction you`re encouraged to contact us in case of
any concern.
All refund requests should be communicated to the support
department. Adsyzygy based on the violation of your user
agreement reserves the right to approve/disapprove your request
on an individual case to case basis.
If request for refund is made before the Initial concept
delivery, you would be eligible for Full Refund (less 10%
service & processing fee).
If request for refund is made within 48 hours, you would be
eligible for 66% refund (less 10% service & processing fee).
If request for refund is made between 48- 120 hours of the
initial design delivery, you would be eligible 33% refund (less
10% service & processing fee).
No refund request will be entertained after 120 hours of your
initial design delivery, however since we believe in 100%
customer satisfaction you`re encouraged to contact us in case of
any concern.
All refund requests should be communicated to the support
department.
Design `Vocals based on the violation of your user agreement
reserves the right to approve/disapprove your request on an
individual case to case basis.
My Account
The My Account area is a convenient way to communicate. It is
your sole responsibility to check the account section for all
questions, queries, concerns and any other instructions for the
designer. Failure to actively check My Account section may
become a cause of hindrance in your perusal of a refund. If you
are unsure of how to use the My Account area, please contact
customer support at any time for prompt assistance.
Quality Assurance Policy
In order to provide you with complete satisfaction, our
designers are instructed not to deviate from the specifications
provided by the client in the order form.
The designs are crafted after adequate and thorough research to
ensure quality and uniqueness.
100% Satisfaction Guarantee
We revamp the requested design and continue overhauling it
until you are 100% fulfilled (depending upon your package).
Domain and Hosting
Domain and Hosting are provided free of cost with
packages, where applicable.
All the email accounts assigned with the website packaged can be
configured on third-party email software such as outlook.
If you wish to opt out of hosting the website with us, you will
not be provided with email accounts.
Delivery Policy
All design order files are delivered to My Account as per
the date specified on the “Order Confirmation”. An e-mail is
also sent to inform the client about their design order delivery
made to their specific account area. All policies pertaining to
revision & refund are subject to date and time of design
order delivered to client’s account area.
All design order files are delivered to “My Account” as per the
date specified on the “Order Confirmation”. An e-mail is also
sent to inform the client about their design order delivery made
to their specific account area. All policies pertaining to
revision & refund are subject to date and time of design
order delivered to client’s account area.
All customized design orders are delivered via email within 5 to
7 days after receipt of order.
We offer a RUSH DELIVERY service through which you can have your
first logo within 24 hours by paying just $100 additional! For
further help, get in touch with our customer support department.
Record Maintenance
We keep your final design archived after we deliver your
final files. If you wish to receive the final files again, we
can email that upon request.
Customer Support
We offer Online Customer Support to address your questions
and queries.
You can get in touch with us at any time and we promise a prompt
reply.
Correspondence Policy
YOU concur that Adsyzygy is not at risk for any correspondence
from email address (es) other than the ones took after by our
own particular area i.e. “..@Adsyzygy.com” or/and any toll-free
number that is not specified on our site. Adsyzygy should not be
considered in charge of any damage(s) brought about by such
correspondence. We just assume the liability of any
correspondence through email address (es) under our own space
name or/and by means of toll-free number i.e. as of now
specified on Adsyzygy Website.
Money Back Guarantee
We are extremely confident of the work we do which is why we
back it up with a money back guarantee. If we are unable to meet
and beat your expectations, we will give you a refund.
100% Unique Design Guarantee
At Adsyzygy we promise that all of our logos are produced from
scratch. We will provide you with a logo that is proficient and
in complete compliance with your design brief.
Reactivation Policy
If the client gets unresponsive for a month or more then the
project will be considered closed. A reactivation fee will be
charged for the said project.
